
Conrad Tokyo
コンラッド東京
One of the more reliable Hilton status plays in Tokyo: Gold and Diamond both get the Cerise breakfast buffet for two, and Diamonds get the 37th-floor executive lounge. Free upgrades tend to stop at a bay-view or executive room, but cheap paid suite offers at check-in come up again and again in reports.
- Pool
- Spa
- Gym
- Views
- 291 rooms · Shiodome, Tokyo
Researched from 22 sources — 9 Japanese and English stay reports and 7 official pages — checked 2026-11-03. Hotels change their benefits often; confirm anything important with the hotel before you book.
Elite benefits by tier · last reviewed 2026-11-03
Breakfast policy
Gold · Mid-tier
Cerise buffet + one main for two (Gold)
A 2024 Gold stay got free breakfast for both guests at Cerise: full buffet plus one dish ordered from a short menu (lobster omelette was a favourite) and a drink.
Applies to Hilton direct bookings only; reports say Ikyu and other third-party bookings do not carry it.
Gold has no lounge access, so the lounge breakfast is not an option unless the room itself is a lounge-access category.
Walk-in price at Cerise is reported at ¥6,500 per adult (2026), so the benefit is worth about ¥13,000 a day for two.
Diamond / Diamond Reserve · Top-tier
Cerise buffet or lounge breakfast for two
Diamond covers breakfast for two at either Cerise or the executive lounge (lounge breakfast 07:00–10:30).
Several Diamonds (2023 and March 2025) chose Cerise because the lounge breakfast was busier with a smaller spread.
2026 reports mention Diamonds being able to order special egg dishes such as eggs Benedict or omelettes.
- Venues
- Cerise (28F all-day dining, buffet plus one cooked main) · Executive Lounge (37F, lounge-access guests only)
Club lounge access
Gold · Mid-tier
No lounge for Gold
Gold only gets in when upgraded into an executive-floor or other lounge-access room.
Diamond / Diamond Reserve · Top-tier
37F lounge incl. evening cocktails
Diamond access for the member plus one guest in the same room has been reported consistently from 2023 to 2026, even though the hotel's own page only mentions executive-floor guests.
Diamonds can check in and out in the lounge.
Busy periods limit tea and cocktails to one hour, and Friday–Sunday and holiday cocktail slots need a reservation. One 2026 Saturday report found the early slots full by 15:30.
Cocktail spread reported as sparkling and still wines, sake, beer, spirits, canapés and a few hot dishes.
- Lounge
- Yes
- Hours
- 07:00–21:00
- Cocktail hour
- 18:00–20:00 (afternoon tea 15:00–17:00; alcohol only during cocktails)
Age rule: Until 31 Jan 2027: children 5 and under free; 6 and over charged about ¥5,000 per night. From 1 Feb 2027: children 12 and under only 07:00–17:00 (no evening cocktails); 13 and over ¥12,650 per person for all-day use.
Upgrade track record
Gold · Mid-tier
Usually none
A 2024 Saturday Gold stay got no room upgrade (it did get a window table at breakfast).
No other recent Gold upgrade reports were found.
Diamond / Diamond Reserve · Top-tier
Bay view/executive common; suites sometimes
Oct 2023: City King upgraded to a 37F Executive King.
Jun 2023: Diamond upgrade to a Bay View Suite.
Mar 2025: City King moved to a Bay View King, then a paid move to a Bay View Suite for about ¥12,650 a night.
Mar 2025 (4travel): upgraded to an 85 m² Executive Corner Bay View Suite.
2025–26 free-night stay: City Room upgraded to a Bay View Twin through the app.
2026: lowest room plus a ¥5,000 paid offer at check-in for an Executive Corner City Suite. A similar paid Corner City Suite offer (¥5,000) appears in another Diamond report, which also got a free City Suite the day before arrival.
Weekend and near-full nights often get no free upgrade.
- Suite odds
- Possible
Early check-in / late checkout
Gold · Mid-tier
About 1 hour (13:00)
Standard checkout is 12:00.
A 2024 Gold stay got a one-hour extension.
Diamond / Diamond Reserve · Top-tier
13:00–14:00 typical, not guaranteed
A Diamond on a near-full night was held to 13:00; others report 13:00, 13:30 or 14:00.
Standard check-in 15:00. Rooms are not handed over early without paying for an extra night (official FAQ).
Hilton's new Diamond Reserve tier (from 2026) promises a guaranteed 16:00 checkout, but no Conrad Tokyo stay using it has been reported.
Kids & bed-sharing
Child-friendly extras; lounge rules tighten 2027
Cots are free and extra beds are charged (fee not published).
Children's slippers, yukata or pyjamas, a free stroller loan and babysitting are listed. Families have been given Conrad bear and duck plush toys.
Cerise breakfast for ages 6–12 is reported at ¥3,500 (2026). The age at which children eat free was not confirmed.
Pool: ages 4–15 may swim 09:00–19:00; under-4s are not allowed.
There is no kids' club. Suites are the families' choice because the separate living room helps when a child goes to bed early (Mar 2025 report).
- Kids' breakfast
- Cerise: ages 6–12 about ¥3,500 (2026 report); under-6 pricing unconfirmed
- Kids in the lounge
- Until Jan 2027: 5 and under free, 6+ ~¥5,000/night. From 1 Feb 2027: 12 and under 07:00–17:00 only (no cocktails); 13+ ¥12,650.
Update timeline
- Renovation
Conrad Tokyo closes overnight on 17–18 January 2027
The whole hotel shuts from 17:00 on 17 January to 06:00 on 18 January 2027 for a legally required electrical inspection, and the pool is closed 18–22 January. The spa and gym stay open.
Source: Conrad Tokyo · summarised from Japanese - Kids
Conrad Tokyo: new executive lounge rules for children from 1 February 2027
From 1 February 2027, children aged 12 and under may use the 37th-floor lounge only between 07:00 and 17:00, so not during evening cocktails. Families with Diamond status should plan evening drinks without the kids.
Source: Conrad Tokyo notice · summarised from Japanese
From OKU · okustays.com
Experience Local Japan: Beyond Luxury Hotels
Add a night or two at a ryokan — kaiseki dinner, private onsen — before or after your points stay.
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Not confirmed yet
- The age at which children eat breakfast free at Cerise, and the extra-bed fee.
- Whether Diamond Reserve members get anything extra at this hotel beyond the programme-wide 16:00 checkout and confirmable upgrades. No reports found.
- Early check-in times actually granted to elites. No recent report gives one.
- Exact suite-upgrade frequency for Gold. Only one recent Gold report (no upgrade).
Sources (22)
- 2026-11-03OfficialConrad Tokyo official (Hilton Japan) – top page & news
- 2026-11-03OfficialConrad Tokyo official – Executive Lounge
- 2026-11-03OfficialConrad Tokyo official – Cerise
- 2026-11-03OfficialConrad Tokyo official – Collage (no breakfast service)
- 2026-11-03OfficialConrad Tokyo official – FAQ
- 2026-11-03OfficialConrad Tokyo official – rooms
- 2026-11-03Guide / reviewJTB listing (291 rooms, check-in/out, child services)
- 2026-11-03Guide / reviewBusiness Events Tokyo – venue facts (291 rooms, 68 suites)
- 2026-11-03Guide / reviewTravelist listing – cot/extra bed policy
- 2026-10-26OfficialConrad Tokyo official – lounge child-use notice
- 2026-10Stay reportkuneruasobu – Diamond paid corner-suite upgrade
- 2026-05Stay reportよこブロ – Conrad Tokyo review & policy roundup
- 2026-03Stay reportPPMMLOG – Diamond stay with child
- 2026-02Stay reporttabi-mile – free-night stay with Diamond
- 2025-11Guide / reviewUpgraded Points – Diamond Reserve tier
- 2025-06Guide / review4travel – Diamond suite upgrade review
- 2025-04Guide / reviewAustralian Frequent Flyer – Diamond stay report (sudoer)
- 2024-05Stay reportkumablog-usa – Gold member stay
- 2023-12Stay reportFlyctory – Conrad Tokyo Diamond review
- 2023-07Stay reportPrimeTravel – suite & Diamond benefits review
- 2023-06Stay reportpipinobu – Cerise breakfast
- 2023-06Stay reportpipinobu – executive lounge